Customer Care at LuxuryBags.pro
At LuxuryBags.pro, we are dedicated to providing exceptional customer care to our valued customers. Whether you have inquiries about our products, need assistance with placing an order, or require support for a return or exchange, our customer care team is here to assist you.
If you need to reach us, please feel free to contact us via email at firstname.lastname@example.org. Our team strives to respond to all customer inquiries within 24 hours, Monday to Friday.
Frequently Asked Questions
To provide quick answers to common questions, we have compiled a list of frequently asked questions below:
Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, Apple Pay, and Google Pay.
Q: How much does shipping cost?
A: We offer free standard shipping on all orders. Additionally, we provide secured shipping for $7 and fast secured shipping for $25.
Q: How long does shipping take?
A: Shipping times vary depending on your location and the chosen shipping option. Estimated delivery times are as follows: standard shipping takes 15-21 days, secured shipping takes 7-15 days, and fast secured shipping takes 3-7 days.
Q: What is your return policy?
A: We accept returns within 30 days of purchase for a full refund or exchange. For more detailed information, please refer to our Return & Exchange Policy page.
Q: Do you offer international shipping?
A: Yes, we offer international shipping to most countries worldwide. Please note that international shipping times may vary, and additional customs fees may apply.
Q: How can I track my order?
A: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your order on our website.
We hope this information addresses your queries! If you have any further questions or concerns, please do not hesitate to contact us at email@example.com. Our team is here to assist you in any way we can.