Return & Exchange Policy

Return & Exchange Policy for LuxuryBags.pro

At LuxuryBags.pro, we strive to ensure your complete satisfaction with your purchase. If, for any reason, you are not satisfied, we offer a hassle-free return and exchange policy.

Return Policy

If you wish to return an item, please contact us at contact@luxurybags.pro within 30 days of receiving your order. We will provide you with a return authorization number and detailed instructions on how to proceed with the return.

To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Once we receive the returned item, we will inspect it and notify you of the status of your refund.

Refunds will be issued to the original payment method used for the purchase. Please note that shipping and handling fees are non-refundable, and the customer is responsible for the return shipping costs.

Exchange Policy

If you wish to exchange an item, please contact us at contact@luxurybags.pro within 30 days of receiving your order. We will provide you with an exchange authorization number and detailed instructions on how to proceed with the exchange.

To be eligible for an exchange, the item must be unused, in its original packaging, and in the same condition as when you received it. Once we receive the exchanged item, we will inspect it and notify you of the status of your exchange.

If the exchanged item has a higher value than the original item, the customer will be responsible for paying the price difference. If the exchanged item has a lower value, we will issue a refund for the difference.

Please note that shipping and handling fees for the original order are non-refundable, and the customer is responsible for any shipping costs associated with the exchange.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us at contact@luxurybags.pro within 7 days of receiving your order. We will provide you with a return or exchange authorization number and detailed instructions on how to proceed.

For damaged or defective items, we will cover the cost of return shipping. We will either provide a replacement item or issue a refund to the original payment method used for the purchase.

If you have any questions or concerns regarding our Return & Exchange Policy, please do not hesitate to contact us at contact@luxurybags.pro.

This Return & Exchange Policy was last updated on 18/04/2023.